Mortgage Company Supported with ADA/508 Solutions | Financial Services

8/15/2019 RRD

Supporting Braille statements for blind and visually-impaired borrowers

CHALLENGE

After acquisition, our client was tasked with continuing to support Braille statements for blind and visually-impaired borrowers.

SOLUTION

RRD worked with accessibility partners to create a semi-automated Braille statement processing model, triggered by data attached to files. Should a borrower’s needs change, E-Text and Screen Reader solutions can be provided upon request.

RESULTS

The client is now ADA/508 compliant, providing high-level customer service for visually- and hearing-impaired customers.

CONTACT US

yellow parrot and red parrot perched next to each other

Previous Article Boosting Response Rates with Eye Tracking Tech | Education side of office building at night with office lights on

Next Article On-Time Statement Fulfillment for Large Investment Firm | Financial Services

Case Study

Integrated Solution Replaces Fragmented Supply Chain | Technology
Read Case Study Integrated Solution Replaces Fragmented Supply Chain | Technology
Case Study

E-Commerce Site Scales to Deliver Large Volumes of 3D Models | Retail
Read Case Study E-Commerce Site Scales to Deliver Large Volumes of 3D Models | Retail
Case Study

Beauty Supply Brand Increases Store Readiness with Turnkey Plan | Retail
Read Case Study Beauty Supply Brand Increases Store Readiness with Turnkey Plan | Retail
Case Study

Variable 4-Color PIRX Cards and Relevant Content Heightens ROI | Retail
Read Case Study Variable 4-Color PIRX Cards and Relevant Content Heightens ROI | Retail

Mortgage Company Supported with ADA/508 Solutions | Financial Services

Supporting Braille statements for blind and visually-impaired borrowers

CHALLENGE

SOLUTION

RESULTS

CONTACT US

Related Articles